Returns & Exchanges
At The Hemp Club, we stand by the quality of our sustainable fashion and offer a 30-day return window for all unworn garments. We want you to feel as good in our hemp-based apparel as we felt creating it, ensuring a seamless exchange process for the perfect fit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unwashed, unworn items with original tags still attached into the original eco-friendly packaging to minimize environmental impact.
Label and Ship
Download and print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our team receives and inspects your items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing